Privacy Policy
Concrete Pumping Equipment NZ Ltd (CPENZ) is committed to protecting your privacy and managing your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our business activities, website, and customer interactions.
Information We Collect
We may collect personal information such as:
- Name and company details
- Contact information (phone, email, address)
- Billing, payment, and credit account information
- Purchase history and interactions with us
How We Use Your Information
We collect and use your information to:
- Open and manage customer and credit accounts
- Process orders, payments, and services
- Provide product updates, safety notices, and support information
- Communicate with you about your account or enquiries
- Maintain business records and meet legal obligations
How We Store and Protect Information
We take reasonable steps to keep your information secure, including storing data in secure and encrypted systems. Access is limited to authorised staff only.
Sharing Your Information
We may share your information with:
- Employees and service providers
- Suppliers or manufacturers (for product support or warranties)
- Professional advisers or credit agencies where necessary
- Authorities if required by law
We do not sell your personal information.
Cookies
Cookies are small files stored on your device that help analyse web traffic and tailor your experience on our website.
We use cookies to:
- Monitor website performance
- Understand which pages are most useful
- Improve site functionality
The data collected is used for statistical purposes.
You may accept or decline cookies through your browser settings. Disabling cookies may affect some features and functionality of the website.
Marketing Communications
We may occasionally send information about products, services, promotions, industry updates, or events that may be relevant to your business.
You may opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link in marketing emails; or
- Contacting us using the details below.
Operational communications relating to purchases, accounts, servicing, safety notices, or warranties may still be sent where necessary.
Retention of Information
We keep personal information only as long as needed. In most cases, records are retained for at least seven years, then securely deleted or destroyed.
Access and Correction
You have the right to request access to your personal information and to ask for corrections if needed.
To make a request, please contact us:
Concrete Pumping Equipment NZ Ltd
47 South Road, Levin 5510
Phone: 06 368 4044
Email: accounts@cpenz.co.nz
Links to External Websites
Our website may include links to other websites. Once you leave our site, we are not responsible for how those organisations handle your personal information. We recommend you review their privacy policies before providing any personal details.
Intellectual Property
All content on this website, including text, images, logos, and design, is owned by or licensed to Concrete Pumping Equipment NZ Ltd.
You may not copy, reproduce, or distribute any content without our prior written permission, unless permitted by law.
Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
